Terms & Conditions

1. Who We Are

We are Aventris Property Group Ltd, trading as The English House Buyer.

• Company number: 16628427
• Registered office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF
• Email: hello@theenglishhousebuyer.co.uk
• Phone: 0800 118 2089

2. Use of This Website

This website is provided for general information and enquiry purposes. Content may change from time to time without notice.

When using this website, you must not:

• Submit false, misleading, or incomplete information
• Attempt to gain unauthorised access to any part of the site or its systems
• Interfere with or disrupt site security or functionality
• Use the site in any way that is unlawful, harmful, or abusive

3. Property Enquiries

Submitting an enquiry form on this website does not create a contract between you and us. Any online result, automated estimate, phone discussion, or early communication is a no-obligation cash offer indication only.

A formal written offer may follow after we have reviewed the property details, title, condition, legal position, lender position, and any other relevant checks. We are not obliged to make an offer, and you are not obliged to accept one.

All sales remain subject to checks and contract.

4. Offers and Valuations

When assessing any enquiry, we may take into account:

• Property data and comparable sales
• Local market conditions
• Property condition, type, and tenure
• Title information and any legal issues
• Lender or charge position
• Seller's timescale and circumstances
• Any other factors relevant to a potential cash purchase

Cash buying offers are normally below full open-market value in exchange for speed, privacy, and greater certainty than the open market. If achieving the highest possible price is your priority, selling through an estate agent or on the open market may be more suitable.

Any offer indication may change after further information is provided, following a valuation, survey, legal checks, title review, or changes in circumstances. We do not guarantee market value.

We do not provide regulated financial advice, mortgage advice, tax advice, or legal advice.

5. Timescales

Completion can be as quick as 7 days where the property, title, and legal process allow. Many sales take longer depending on the circumstances, solicitor process, lender position, and checks required. Timescales depend on many factors including property title, lender position, solicitor process, third parties, and individual circumstances.

No specific completion date is guaranteed unless agreed through solicitors as part of a legally binding exchange of contracts.

6. Fees and Legal Costs

There are no estate agent fees payable to us for submitting an enquiry or discussing a potential cash sale.

Standard solicitor fees may be covered when you use our recommended solicitor, subject to written agreement. Any solicitor fee contribution, condition, or cap will be clearly explained to you before you proceed. We do not cover all legal costs in all circumstances.

You are responsible for taking your own legal advice and for understanding any costs, charges, mortgage redemption figures, tax implications, or other liabilities connected with your sale.

7. Repossession, Debt, or Urgent Sale Situations

We may be able to assess urgent enquiries quickly. However, we cannot guarantee that repossession proceedings, court action, lender enforcement, credit impact, or other legal processes can be stopped or avoided.

If you are at risk of repossession or are dealing with financial difficulty, we strongly encourage you to seek independent legal and financial advice as early as possible.

Timescales in urgent situations depend on the lender, court timetable, solicitor, title, and property position. We will always aim to move as quickly as possible where circumstances allow.

8. Accuracy of Information

You must provide accurate and complete information when making an enquiry. We may rely on the information you provide when assessing a potential purchase. Inaccurate or incomplete information may affect any offer indication or formal offer we make.

9. Independent Advice

We encourage you to take independent legal, financial, tax, or other professional advice before making any decision to sell your property. Nothing on this website constitutes legal, financial, mortgage, or tax advice.

10. Third-Party Services and Links

Our website may link to third-party websites or use third-party services such as analytics, advertising platforms, or form tools. We are not responsible for the content, accuracy, or practices of third-party websites or services.

11. Reviews and Testimonials

Testimonials and reviews shown on this website are examples of individual customer experiences. Individual outcomes vary and past results are not a guarantee of future outcomes.

Some reviews may relate to our founding group company, Invest in Scottish Properties Ltd. Where this is the case, it is identified or noted accordingly. Not all reviews displayed necessarily relate directly to Aventris Property Group Ltd trading as The English House Buyer.

Any completion speeds or outcomes mentioned in testimonials are not guarantees and will depend on individual circumstances.

12. Liability

We do not guarantee that this website will always be available, error-free, or free from viruses or bugs. We take reasonable steps to keep the site operational but cannot guarantee uninterrupted access.

We are not liable for any loss arising from reliance on general information provided on this website. This does not exclude any liability that cannot legally be excluded, including liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.

13. Intellectual Property

All content on this website, including text, branding, copy, images, layout, and materials, belongs to us or our licensors. You may view the website for personal, non-commercial purposes, but you may not copy, reproduce, or reuse any content commercially without our prior written permission.

14. Privacy and Cookies

Use of your personal information is explained in our Privacy Policy. Use of cookies is explained in our Cookie Policy.

15. Governing Law

These Terms are governed by the laws of England and Wales, unless another mandatory law applies to you based on where you live in the UK. If you live in Scotland or Northern Ireland, you may also have rights to bring proceedings in your local courts in accordance with applicable law.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be posted on this page. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: hello@theenglishhousebuyer.co.uk
• Phone: 0800 118 2089
• Post: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF